Cisco Network Associates

The national average salary for a Helpdesk Support Technician is $44,512 in United States. Filter by location to see Helpdesk Support Technician salaries in your area. Salary estimates are based on 6,874 salaries submitted anonymously to Glassdoor by Helpdesk Support Technician employees. IT support technician Alternative titles for this job include IT user support technician, IT helpdesk technician, service desk technician IT technical support staff diagnose and solve software and hardware problems for computer users. helpdesk support technician salary Average salary (a year) £16,000 Starter to £35,000 Experienced Typical hours (a week) 35 to 40 a week How to become an IT support technician You can get into this job through: A college course An apprenticeship Working towards this role College You could take a college course in computing or IT support, like a: Level 2 Certificate in ICT Systems Support Level 3 Diploma in ICT Professional Competence Entry r...

Franklin Apprenticeships, a Maryland-based national apprenticeship delivery master company, this week stamped National Apprenticeship Week with the development of new job principles to provide strong foundations to Industry-Recognized Apprenticeship Programs (IRAPs). Recently named a Standards Recognition Entity (SRE) by the U.S. Branch of Labor (DOL), Franklin is heading to build the number and expansiveness of apprenticeships accessible to industry, with the related job openings for people through the development of IRAPs. The first IRAPs being prepared for approval by the Franklin SRE are in the fields of Information Technology and Management of Businesses and Enterprises. They include: Help Desk Technician Team Leader Operations Manager IT Help Desk Technician training will profit all businesses utilizing help desks, while Team Leader and Operations Manager will support individuals in any businesses who are either taking the first step into an administrative job or cli...