IT technical support officer
IT technical support officers monitor and maintain the PC systems and networks of a company. You will install and configuring PC systems, diagnosing equipment and programming shortcomings and tackling technical and applications issues, either via telephone or face to face. In your role as technical support you'll cover at least one subject matters, based on the size of the company. Companies progressively depend on PC systems in every aspect of their activities and decision making processes. It's consequently pivotal to guarantee the right running and maintenance of IT systems. Job titles may change. Choices include: Applications support professional Help desk administrator Maintenance engineer Specialist. Technical support description You can also work inside first or second-line support. The work is as much about agreement how data systems are utilized as applying technical insight identified with PC equipment or programming. Obligations You'll be answ