Posts

Showing posts with the label Technical Support job

Tech support jobs

 Tech Support   Are you interested in working in an international environment with cutting edge technology while helping customers with speech and motor impairments to live more independently and advocate for themselves? Do you enjoy interacting with dynamic and passionate customers and feel your work makes a difference? Then keep on reading! Your days will be filled with   Assisting customers, sales partners and account managers with support issues via phone, e-mail, instant messaging and remotely control users’ devices Troubleshooting issues across our hardware and software platforms Helping with customizations of our customer’s communication software Developing knowledge in current and coming products Reporting feature requests and escalate issues Discussing needs and requirements with customers and professionals and suggest relevant Tobii Dynavox products and solutions Following up with customers on their experiences with repaired devices Assist with configuring...