What is an OEM? [standards]
Solutions to insurer repair procedure severity grief might lie outside of claims Insurers might be trying to combat claim severity by denying reimbursement for required repair operations, rather than address the problem where it can truly be solved, based on a discussion at the July 15 Collision Industry Conference. Effectively, insurers are lashing out at consumers and body shops rather than the automakers and actuaries at fault for their predicament. OE procedures are what’s changed the industry. Body shops thought they fixed cars to OEM standards , yet then received a bulletin they hadn’t. Were all those unscanned vehicles to be recalled? The concept caused “consternation” among insurers, who wondered, “‘How can that be?'” Suddenly, a midsize insurer has $2.7 million daily average severity which hadn’t been accounted for, which is “really funny to them". “They push back a little bit,” Perhaps not every car needs a scan and some subjectivity can be introduced. a “big manuf...