Global Voice Process-Tech Support

-

Set of job responsibilities

Welcome from Field Engineer!

We are recruiting for International Voice Process - Technical Support

Job Profile:

Offer Support to the International Customers issues related to ISP (Internet Service Provider) through calls.

You will work on:

  • Micro Jobs
  • Contract based jobs

Job type: Freelance/Part Time

Qualification Criteria:

  • Any Graduate/Under Graduate Can apply.
  • At least of one year experience into any Voice Support. (Customer Support).
  • 6 Months of experience is needed if that you have technical support insight.
  • Preferred International voice process Experience.
  • Phenomenal Communication.
  • Great in Customer Centricity.

For additional details and to get interview scheduled please register into the following page: https://www.fieldengineer.com/engineer

Looking for Immediate Joiners

Selection process:

Step 1 - HR Interview

Step-2- Hiring Manager-Operations

Step-3- Voice & Accent

Important Note: Applicants should have International Inbound Voice Experience & Must have Strong verbal communication skills.

Roles and Responsibilities

·       answer calls and responds to emails

·       handle customer inquiries both telephonically and by email

·       research required information using available resources

·       manage and resolve customer complaints

·       provide customers with service information

·       enter new customer information into the system

·       update existing customer information

·       process orders, forms, and applications

·       identify and escalate priority issues

·       follow up customer calls where necessary

·       document all call information according to standard operating procedures

·       complete call logs

·       produce call reports

Search for tech support jobs near me now!

Comments

Post a Comment

Popular posts from this blog

The best 10 jobs new graduates are applying for, and what they pay

-
Image
These are the top jobs and companies new grads are applying for Software engineer, $94,111 per year Data analyst, $60,508 per year Business analyst, $65,267 per year Data scientist, $100,793 per year Administrative assistant, $34,375 per year Sales representative, $28,188 per year Financial analyst, $64,807 per year Project manager, $55,583 per year Graphic designer, $41,347 per year Software developer, $70,000 per year Source : Median yearly pay rates as per Glassdoor information. Find the top engineering job | Careers | Project Based Jobs Job searchers of any age may try to work in science, technology, engineering, and math on account of inventive tech organizations, including Google, Apple, and Facebook, whose products and services have changed the way in which individuals live. These STEM jobs also will in general pay more, due partially to what in particular's known as a tech-talent deficiency where there are more technology employments being made than t
Read more

Cyberattack campaigns misusing COVID-19 with worldwide effect

-
Image
So far there have been a great many revealed COVID-19 phishing trials and this number is expanding quickly with more than 50 new reports every day. One of the most widely recognized tricks those new to the remote workforce should be paying special attention to are emails and SMS messages requesting donations to enable the National Health Service (NHS) to purchase Personal Protective Equipment (PPE) and to finance to battle against COVID-19 in general. Current assessments propose that scammers have already taken millions utilizing this method. Another comparable trick is instant messages and emails, clearly from the UK government, giving fines to individuals for going out more than once daily during the lockdown. Since these messages are fraud, the "fines" are paid straightly to the scammers. By following the links in a trick email, bank information, accounts and passwords can be theft, allowing hackers to steal bank accounts totally. As the economy battles to recover from
Read more

Security skills for systems administrators to learn

-
Image
As a systems admin, there's consistently an overabundance of work to be finished. Based upon the work burden, a ceaseless stream of issues, problems and concerns apparently birth themselves from all points. Since they have such a great amount to do, SAs can fall into the redundant cycle of bouncing from one work order then onto the next, for a long time, without cutting out an ideal stay current with their skills or in any event, developing them. Having all-around sharpened skills can help sysadmins keep current with errands while becoming more sought after when it comes time to change jobs. Learn here what is the role of system administrator in securing the organization's systems? Security In spite of the fact that it keeps going on this list, it is likely the one with the best potential for growth since it very well may be applied to all principles of IT. With its own differing levels of unpredictability and difficulty, the security track contacts each part of IT, maki
Read more