Web Help Desk Software

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Web Help Desk

Web Help Desk is a simple-to-utilize and moderate Web-based IT help desk solution.

SolarWinds® Web Help Desk is a simple-to-use and moderate Web-based IT help desk software that improves help desk management, and saves time and manual work for IT specialists and help desk administrators. Web Help Desk is completely integrated tagging and IT resource management solution.

usd it help desk

Key Features

Simplifies and smoothens out IT help desk processes from service request creation to resolution

Automates tagging management with rule-based navigating and escalation, real-time tracking, and notifications

Automated IT resource management for tracking and managing the lifecycle of equipment and software resources

Offers build-in knowledge-base for self-resolution of issues, and automation of change management

Moderate pricing for IT professional logins—no extra expense for end-user logins or managed IT resources

More Features

Basic and Affordable IT Help Desk Software for All IT Teams

Web Help Desk offers an instinctive Web interface to unified managed service tickets, and streamline and automate help desk undertakings for IT professionals. Regardless of whether you are running IT support in a little or large company, or if you are a MSP offering managed support services to clients, Web Help Desk is adaptable and versatile to meet every one of your necessities.

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