IT Support Technician Duties and Responsibilities

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There are a variety of errands IT Support Technicians preform in their mission to both assist clients and maintain the ideal functionality for the systems on their network. We dismembered a few IT Support Technician job descriptions to decide the following core IT Support Technician obligations and duties.

Assignment and Maintenance of IT Equipment

IT Support Technicians are answerable for setting up all equipment and guaranteeing said equipment is associated with the network. In many companies, workers are given gadgets, for example, organization PCs, tablets or cell phones. It is the IT Support Technician's duty to give this hardware, as well as analyze and fix any issues.

Analyze Hardware and Software Issues

When something turns out badly, it is the IT Support Technicians who are the first line of safeguard. They are liable for performing the first analysis of the issue and reporting their discoveries. Then, they detail and execute a methodology to fix the issue.

Report and Maintain IT Inventory

Part of maintaining the strength of a network includes keeping careful records on the age of each machine on the network. Older machines are more helpless to equipment issues and may require more-regular support. IT Support Technicians monitor these records and perform these maintenance schedules.

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