Help Desk Technician salary

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Help Desk Technician occupations 

Job brief

We are searching for a skilled Help desk technician to provide quick and valuable technical help on PC systems. You will answer questions on essential technical issues and offer guidance to settle them.

An incredible Help desk professional should have great technical knowledge and be able to share viably to understand the issue and clarify its solution. They should also be client oriented and patient to manage troublesome clients.

The objective is to create an incentive for customers that will help save the organization's reputation and business.

Prerequisites

  • Demonstrated insight as a help desk specialist or other customer care job
  • Well informed with working knowledge on office automation products, databases and controller
  • Great understanding of PC systems, mobile devices and other tech products
  • Capacity to analyze and resolve fundamental technical issues
  • Capability in English
  • Astounding communication abilities
  • Client - oriented and cool-tempered
  • BSc/BA in IT, Computer Science or applicable field

First Line IT Help Desk Technician

The average salary for help desk technician - Location based £19-20K (based upon Experience)

The Company:

Our business customer is leading IT and telecoms solutions organizations with a phenomenal reputation for delivering an excellent support of companies large and small. They are experiencing constant growth and subsequently are extending their team once more and need two expert and inspired IT professionals to supply nearby support to a variety of end clients.

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