help desk support salary

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What amount does a Help Desk Support make in the United States?

The average Help Desk Support salary in the United States is $53,235 as of October 28, 2020, however, the reach regularly falls somewhere in the range of $47,563 and $60,228.

Compensation reaches can differ broadly relying upon many significant elements, including education, certifications, extra skills, and the number of years you have spent in your profession- Salary.com.

Expected set of responsibilities FOR HELP DESK SUPPORT

  • Help Desk Support offers help to end users for computer, application, system, gadget, access and equipment issues.
  • Distinguishes, investigates and settle technical issues of moderate complexity.
  • Being a Help Desk Support reacts to phone, email and on line requests for technical support.
  • Records, tracks, and monitors the issue utilizing appropriate systems and tools.
  • Furthermore, Help Desk Support may facilitate with different groups or divisions to solve client issues.
  • May require an associate degree or its equivalent.
  • Regularly reports to a boss or director.
  • The Help Desk Support gains or has accomplished full capability in a particular zone of control.
  • Works under moderate watch.
  • To be a Help Desk Support normally requires 1-3 years of related insight.

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