Career Information for Becoming a Desktop Technician

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Career Definition of a Desktop Technician

Desktop technicians work alone or in small teams and are liable for building up, diagnosing, fixing, maintaining, and updating all equipment and computer hardware. Achieving these errands requires the desktop technician to stay in contact with associates either through phone, email or in-person communication. Keeping a stock of different software and hardware as well as giving these things to different employees also falls under the locale of desktop technicians.

  • Education: Associate's or four year certification in computer science or a related field
  • Job Skills: Specialized technical information; capacity to clarify complicated issue solutions in layman terms remotely
  • Median desktop technician salary (2019): $54,760 annually for computer support experts
  • Job Outlook (2019-2029): 8% growth for computer support masters

Required Education

A 2-year associate's degree or 4-year four year certification in a computer science related field gives imminent desktop technician computer skill to troubleshoot and fix any technical issue.

Coursework to train a graduate in desktop technology should focus on computer technology and operating systems, especially products related with Microsoft because of the organization's quality in the business field.

While most positions don't need certifications, acquiring A+, Network+, and Microsoft Certified Professional (MCP) certifications is a gigantic addition and will put desktop technicians in front of other applicants.

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